rez9000
Any point?
- Feb 8, 2007
- 11,942
- 21,098
I want to recount my recent experience with the club.
So, I went to the Palace game. I was thrilled to be able to get a ticket, even though it was bloody expensive. The ticket was a premium seat, so I got a free programme as part of the package.
So, I wandered about the concourse prior to the game, had one of their mushroom arancini, which was delicious, and flipped through the programme.
About midway through I came across a printing fault - one of the pages was badly printed and warped. Now, usually, that wouldn't be a problem for me. But this was a special programme from our first competitive game in the new stadium. It was special in my eyes. I have the programme from my first ever Spurs game (Wimbledon 2-6 Spurs) on my birthday, my first NLD (1-1 when Jol came close to lamping Wenger) and from the 125th anniversary (coming back from 4-1 down to draw 4-4 against Villa), and this one was another 'keeper' for me.
Anyway, needless to say I was disappointed, but decided that I'd wait for the end of the game, find a programme seller and just exchange it for an undamaged one.
However, as those who went know, after the game that they'd run out of programmes. I asked around the stewards and ended up speaking to a manager. He was very friendly and apologised and said he'd try to get me a replacement, but he couldn't do it there and then. Instead he gave me his email address and asked me to drop him a line later in the week and he'd see what he could do.
So I emailed him last week and, as luck would have it, he'd managed to find a replacement. We arranged for me to drop in today. I ambled my way to the stadium (day off from work) and he handed me a lovely shiny programme. And to then top that, he also gave me a copy of last night's programme too!
I love my club!
So, I went to the Palace game. I was thrilled to be able to get a ticket, even though it was bloody expensive. The ticket was a premium seat, so I got a free programme as part of the package.
So, I wandered about the concourse prior to the game, had one of their mushroom arancini, which was delicious, and flipped through the programme.
About midway through I came across a printing fault - one of the pages was badly printed and warped. Now, usually, that wouldn't be a problem for me. But this was a special programme from our first competitive game in the new stadium. It was special in my eyes. I have the programme from my first ever Spurs game (Wimbledon 2-6 Spurs) on my birthday, my first NLD (1-1 when Jol came close to lamping Wenger) and from the 125th anniversary (coming back from 4-1 down to draw 4-4 against Villa), and this one was another 'keeper' for me.
Anyway, needless to say I was disappointed, but decided that I'd wait for the end of the game, find a programme seller and just exchange it for an undamaged one.
However, as those who went know, after the game that they'd run out of programmes. I asked around the stewards and ended up speaking to a manager. He was very friendly and apologised and said he'd try to get me a replacement, but he couldn't do it there and then. Instead he gave me his email address and asked me to drop him a line later in the week and he'd see what he could do.
So I emailed him last week and, as luck would have it, he'd managed to find a replacement. We arranged for me to drop in today. I ambled my way to the stadium (day off from work) and he handed me a lovely shiny programme. And to then top that, he also gave me a copy of last night's programme too!
I love my club!
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