Season Ticket Relocations

[floydiohead]

Same.

 

[floydiohead]

Anyone else? Just me been left hanging by Spurs?

 

[Coyboy]

Might be moving to block 322 row 65. Anyone near there?

 

[L-man]

Might be moving to block 322 row 65. Anyone near there?

Pretty close to me. I'm 323 row 63 but close to 322

 

[thebenjamin]

Still nothing. Emailed them to ask what's happening and they said they're busy.

 

[Coyboy]

Pretty close to me. I'm 323 row 63 but close to 322

hows the view/walk up the stairs? Asking the last one for my mate...I’m super fit ?

 

[L-man]

I really like the view, see below (not the best pic but I had a phone where the camera barely worked for a year!). Being honest I don’t think I’ll ever get used to the walk (!) as it's not far off the top, think it goes to row 77 so its about 30 rows or so to climb. And it can take a while to get out after, I usually wait about 10-15 mins after the game to leave as everyone stands in a queue barely moving

Atmosphere-wise it can be hit and miss, there’s usually an argument with standers/ sitters, we’re kind of on the cusp of where it’s mainly season ticket holders but behind it’s quite a few tickets available for GA which is where the arguments happen. Most games you end up having to sit but some of the bigger games you get most people standing and a decent atmosphere

 

[Coyboy]

I really like the view, see below (not the best pic but I had a phone where the camera barely worked for a year!). Being honest I don’t think I’ll ever get used to the walk (!) as it's not far off the top, think it goes to row 77 so its about 30 rows or so to climb. And it can take a while to get out after, I usually wait about 10-15 mins after the game to leave as everyone stands in a queue barely moving

Atmosphere-wise it can be hit and miss, there’s usually an argument with standers/ sitters, we’re kind of on the cusp of where it’s mainly season ticket holders but behind it’s quite a few tickets available for GA which is where the arguments happen. Most games you end up having to sit but some of the bigger games you get most people standing and a decent atmosphere


View attachment 76698

thanks very helpful.

 

[floydiohead]

Had an email from Spurs, and pretty pissed off about it to be honest:

Following your seat relocation request, we are contacting you to advise that we have now stopped processing requests and will unfortunately not be able to relocate you at this time.

A very high rate of season ticket renewals has meant we have had limited availability in the stadium, particularly in the South Stand, but we have made every effort in the extended period available to us to process submissions.

Priority was given to supporters with health and / or access requirements and then in the date order of submission. We have now relocated close to 5,000 of the 9,000 Season Ticket Holders who submitted a request.

So what this is email says is not that there was no availability for our move request, but that Spurs have now decided - presumably completely arbitrarily - to stop processing requests. Their email shows that just over half of the people who applied have been moved. So almost half have lost out because Spurs have decided to stop working on it. I just find this crazy - all of us were told to renew and apply within a given window, and the least you can come to expect is that all those who applied in time would be considered. They talk about a very high rate of season ticket renewals (and by implication a high rate of seat move requests) - what did they expect? We've just almost doubled our stadium capacity. They've not got themselves in a position to be able to deal with this, and instead of taking responsibility for it, they are just letting supporters down instead. Really not happy.

 

[wpmcg]

Me too, even worse 3 of us asked to relocate and they may have put us in three different rows!

 

[WinksyBoy]

Had an email from Spurs, and pretty pissed off about it to be honest:

Following your seat relocation request, we are contacting you to advise that we have now stopped processing requests and will unfortunately not be able to relocate you at this time.

A very high rate of season ticket renewals has meant we have had limited availability in the stadium, particularly in the South Stand, but we have made every effort in the extended period available to us to process submissions.

Priority was given to supporters with health and / or access requirements and then in the date order of submission. We have now relocated close to 5,000 of the 9,000 Season Ticket Holders who submitted a request.

So what this is email says is not that there was no availability for our move request, but that Spurs have now decided - presumably completely arbitrarily - to stop processing requests. Their email shows that just over half of the people who applied have been moved. So almost half have lost out because Spurs have decided to stop working on it. I just find this crazy - all of us were told to renew and apply within a given window, and the least you can come to expect is that all those who applied in time would be considered. They talk about a very high rate of season ticket renewals (and by implication a high rate of seat move requests) - what did they expect? We've just almost doubled our stadium capacity. They've not got themselves in a position to be able to deal with this, and instead of taking responsibility for it, they are just letting supporters down instead. Really not happy.

Might be worth contacting The Trust?

Contact - Tottenham Hotspur Supporters' Club

Contact us.

www.thstofficial.com

 

[bubble07]

Yea got that email. Ridiculous

 

[thebenjamin]

I just got it too. Fuming. So many of my mates have moved their tickets. I wonder on what basis they chose who to move and who not to. I wonder if the fact that I have an expensive ticket and wanted to move to a less expensive one had anything to do with it...

 

[Tiberius Gracchus]

I was one of the lucky ones and I'm really sorry for anyone who's been denied. I can't see this being sustainable, there will be too much pressure. I expect they will open it again.

The only other possibility is that the club are about to make a significant number of ticketing staff redundant and that's why the relocations process has been ended.

I hope for all concerned that this isn't the case

 

[mickdale]

Had an email from Spurs, and pretty pissed off about it to be honest:

Following your seat relocation request, we are contacting you to advise that we have now stopped processing requests and will unfortunately not be able to relocate you at this time.

A very high rate of season ticket renewals has meant we have had limited availability in the stadium, particularly in the South Stand, but we have made every effort in the extended period available to us to process submissions.

Priority was given to supporters with health and / or access requirements and then in the date order of submission. We have now relocated close to 5,000 of the 9,000 Season Ticket Holders who submitted a request.

So what this is email says is not that there was no availability for our move request, but that Spurs have now decided - presumably completely arbitrarily - to stop processing requests. Their email shows that just over half of the people who applied have been moved. So almost half have lost out because Spurs have decided to stop working on it. I just find this crazy - all of us were told to renew and apply within a given window, and the least you can come to expect is that all those who applied in time would be considered. They talk about a very high rate of season ticket renewals (and by implication a high rate of seat move requests) - what did they expect? We've just almost doubled our stadium capacity. They've not got themselves in a position to be able to deal with this, and instead of taking responsibility for it, they are just letting supporters down instead. Really not happy.

I didn’t even get the email they sent you
C***s
They said when wanting our money we could apply to be moved and they would accommodate if possible

I suppose £1500 season ticket wasn’t enough to be considered important enough to spend 5 minutes on